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Thread: Bad service at D&G in Southern Ontario.

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  1. #1
    Join Date
    Mar 2006
    Location
    Caledon, Ontario
    Posts
    2,176

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    Quote Originally Posted by mtbguy View Post
    There is another supplier in the Pontypool area, 1/2 way between Peterborough and Oshawa. Lotus valley is the name if any one is interested I can look up their address & number. Very nice couple to deal with, CDL dealer and syrup producers who sell in the Durham Region farmer's markets.
    I went through Pontypool on my way to Daves and never found them. Pontypool is not a very big village for anyone to hide in.

  2. #2
    Join Date
    Mar 2005
    Location
    silverhill ontario
    Posts
    51

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    We have purchased from D & G in PQ a few times and never had any problem. As for Atkinsons this past summer I broke a hydrometer and never expecting this not to be out of stock had someone stop in to pick one up. They were told they were out of stock and wouldnt have any till next spring. Really: isnt this something that is really basic and you would think that a supplier who claim to have "great' customer service would have that item always in stock.And as for Martin Weber in St. Jacobs, good pricing but not a large amount of supplys.

    ps got 2 hydrometer at LEADER in Vermont, they had tons in stock

    Ian
    Shrunken producer
    750 taps on vacuum to 100 buckets
    30" x 8' leader pans on rebuilt d & g arch
    Blower preheater

  3. #3
    Join Date
    Mar 2006
    Location
    south east Ontario
    Posts
    221

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    Ken WP if you are still having problems with D & G give Germain Fortin a call at 450-539-2225. He has his own showroom near Waterloo Qc. and he sells for CDL, and he also speaks english. I'm sure he can fix you up!
    4 x 12 wood fired, 1300 taps & growing, flat land buckets

  4. #4
    Join Date
    Jan 2009
    Location
    Ayer's Cliff Quebec
    Posts
    3,185

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    Techtuar deals with him a lot also and gave him a good recommendation also.Most French are good with service but some are a pain. I found the product number for fibre board on my own thru one of the old D&G catologs so I can go and ask the kid over at the Compton store for a price now. I just can't figure out why dealing with the people in Montreal is such a problem. In this day and age you would think they would jump for new business.
    maybe 50 taps for 2011
    Finally ready to boil when I get enough sap
    I just might be crazy.( make that I know I am)
    Trees all tapped except the ones with 5 feet of snow.
    Enough rabbits to keep Elmer busy..

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