Past experience for me has been good, both our local dealers have been great to deal with and I have learned some valuable lessons from Bruce Gillian while walking a maple bush with him. Bruce supported me back when no one had heard or was using 3/16 and brought a few rolls up to a meeting so I could try it after I inquired. I hope that the company finds its way and continues, sometimes great things can come out of a re-evaluation. Perhaps the company will reinvent itself .