Where this is my first year and I'm hobby I have not yet bought myself a backup pump but that's a great idea. The other issue I'm facing is that this is a brand new pump bought the end of December for the season and the third-party Amazon seller is refusing to work with me. The pump should be under warranty and should be replaceable if I can prove defect. The problem I am facing is proving defect to people who have never considered this use for one of these pumps. One of the technicians from the third party seller actually told me that this is not meant for sap that it's meant for water. I asked him via email if he realized that sap was essentially water.
I called Shurflo Pentair directly and talk to them but because it is so late in the day most of their technicians have gone home. The customer service lady was very nice and when I explained to her what I was using the pump for she thought it was a novel idea but wanted to refer to a technician to be diagnosed. She was amazed when I told her that she could go to maple trader and research the use of the Shurflo pump in the forums and that there would be plenty of anecdotal evidence to show its use.
So now I am faced with the concept of either waiting till Monday, when the sap will start flowing again, to talk to a technician and get consideration of what my issues are, or try to order a new one to have something in place so that I can get my lines working up to par this week.
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