Mapleman85 I can relate when I had my Lapiere Water-loo small evap sent to me back in 2012 I had them ship it to me in Parker Colorado and I got a few phone calls from factory asking me if they had the address right and what I knew that they didn't. I had it sent to the local lumber yard for the forklift service and when I pulled up to get it people were looking at it like it was a Mermaid in an aquarium. Come on boys get er loaded I need this thing in my garage ASAP so I can stare at it for the next 10 days.