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Called One large maple outfit today wanted to possible sell them dome syrup asked what they would give per pound and they told me I than asked what they would sell syrup to me for I was told oh we can't tell you that . I said what ? They said you can have one price or the other not both ? I said what if I call back and ask well we won't tell You I was told . Good way to lose loyal customers if you ask me. What's the big secret . Dumbfounded.
Just remember that next time u need parts or equipment !!! Plenty of other places to do buisness
They likely have caller id so call from another phone or have someone else call. I don't think they are too worried about losing customers...
just found it very odd .I guess I'll just move on I don't need to know their prices at this point . No big deal
Apparently they don't think those selling bulk are smart enough to get their selling price. We all realize there is a mark up but must be they aren't willing to make that very easy to get.
On the other side of the coin, they likely have a sliding scale depending on how much you buy (bulk syrup that is). If you order 1 barrel it will not be the same price as if you buy 50 barrels, and understandably so, the same as I give a discount on large orders (over 20 gal retail in one order).
I have to say I have bought and sold to Bascoms over the past 25 years and never had any issue getting either or both prices from them. Kind of surprised as they often buy one grade of syrup from some one and sell them or trade towards other syrup.
Kind of unrelated but maybe they are doing some of their things different than in the past. I ordered a cream machine over the phone and was told they needed a day to get shipping priced. They called back 2 days later with the price. Dan bascom called me to let me know that it was in and now told me the shipping had gone up 400%. So if anyone wants a cream machine feel free to pick it up it's not mine anymore! Just sounds like they're making some bad decisions over the phone every once in a while
That's strange, I just checked the price to ship a case of gallons by FedEx to Kansas from me in NY and the cost of shipping has not changed for that in the last 6 months. If someone made a mistake in the quote on their end, they should eat the error, I'm sure the cream machine had enough profit in it to more than cover their real shipping cost. I wonder if someone else has taken over the helm at Bascom. Is Bruce still the active captain of the ship?
shipping can be a tricky thing. This past winter I shipped a releaser out to michigan. I went on an unnamed shipping companies website and typed in what I figured were the rough dimensions and weight of what my box was going to be. After all the packaging, padding, taping I took the releaser to my nearest drop off, and much to my surprise the cost had risen $70....(original quote was $180). so I asked why, and gave them my original dimensions, and of course they came out fine, but the new dimensions were 2 inches longer and had weighted 2 more lbs which put me in the next tier of shipping costs. Another to remember is the box companies do charge by the square inch also. I don't know if this was the case with Bascoms, but just a little tid bit into what might have happened.
My dad did the same for many years since the late 1970's and I have sold low grade stock to them the last 4 or 5 years and have never had an issue. I have had may interesting talks with Bruce about Maple and am totally shocked by this.Quote:
Originally Posted by gmcooper
Unfortunately we all have off days and I hope this is what happened in this case. But, it is still said to hear a producer, not getting the proper treatment.
As of late I have had some odd calls of people wanting to purchase and to sell bulk to use. One called several days in a row...same voice different numbers each time. I never forget a voice, and this voice was very distinguishable. But I gave the request info and just chuckled and discarded the numbers.
We only buy from producers we have visited. We are dealing with food and I don't believe you can be to safe.
Good Luck!