RO reccomendations

[Dill]

It's time for an RO. I've been in the process with USDA for a year now and it looks like we are going to be moving on it in the next week. Looking for reccomendations on 250-400 size machines. Talked to Bascoms and Sam likes the Leader Extreme. Seems good but quite a bit more than others on the market.

[chuck]

Look at MES, Clayton is great to work with and not as pricey as Leader. He is in NH too.

[Dill]

Good idea thanks. I haven't got the final sizing from USDA should have that today. But its at the point I'm going to buy one either way in the next week or so.

[BAP]

Don't forget to give Chris from The Maple Guys a call too, he is good to deal with and runs this website. He's located not too far from you either.

[CharlieVT]

Frankly, my experience with support for my mes ro hasn't been so great.
If I were to do it again, I'd look elsewhere.

[Dill]

Ended up with a 600 CDL from Bascoms today. I wasn't impressed with MES. He answered 2 emails then got pissy when I asked more questions. Sorry but a machine that costs this much I should be able to ask questions. Sam replied to emails and calls. Got it in for me before we knew if the grant was a go or not. Of course we all know they are good people over there but I was impressed.

[WESTVIRGINIAMAPLER]

You will be happy with your CDL machine. It is super simple to operate and does a great job

[chuck]

Sorry to hear about your experience with MES. I have one of his 3 post Dolly units and when I had some issues during this past run early last week that couldn't be resolved in a couple of emails, Clayton drove out to my sugarhouse at 7:30 pm and then again the following day to get me up and running. Not to make excuses for him but he started as a 1-2 person operation and has grown exponentially and now has several people working for him. He may be a bit overwhelmed? Clayton is a sharp and creative guy. In my opinion, he makes quality products at a reasonable price. I am sure that he will figure out the customer service/support piece that is critical in a successful business.