SeanD
01-09-2015, 10:37 PM
I want to give a shout out to Patrick Phaneuf and his pans. Earlier this afternoon he dropped off a set of new pans for me and I couldn't be happier about the entire process. This was a huge investment for a small-timer like me, so I thought I'd share the key points of my experience for anyone thinking of going his way.
-I first contacted him in the fall and he answered all of my emails with questions about what my options were.
-I contacted him with the final decision on a design the first week of December.
-He offered to meet me half way so I could save on shipping. He's in Quebec, I'm in Mass.
-He ended up having pans to bring to Albany which is only two hours away, so we made that the meeting point - even easier for me.
-The first date to meet fell through, so it got pushed into January. That started to conflict with my work schedule, so he offered to bring the pans right to my house. The whole time, he was in regular contact with me about the pans and dates and times to come down.
-He pulled in with my pans right after I got out of work this afternoon - a shade over one month from the day I made the final decision on the pans.
I haven't done anything with them yet, but the workmanship looks great and I'm completely satisfied with doing business with him. I can't say one bad thing about the entire process.
102571026110262
Sean
-I first contacted him in the fall and he answered all of my emails with questions about what my options were.
-I contacted him with the final decision on a design the first week of December.
-He offered to meet me half way so I could save on shipping. He's in Quebec, I'm in Mass.
-He ended up having pans to bring to Albany which is only two hours away, so we made that the meeting point - even easier for me.
-The first date to meet fell through, so it got pushed into January. That started to conflict with my work schedule, so he offered to bring the pans right to my house. The whole time, he was in regular contact with me about the pans and dates and times to come down.
-He pulled in with my pans right after I got out of work this afternoon - a shade over one month from the day I made the final decision on the pans.
I haven't done anything with them yet, but the workmanship looks great and I'm completely satisfied with doing business with him. I can't say one bad thing about the entire process.
102571026110262
Sean