Trader issue with windows 7?

[Dill]

Finally got a new office computer. When I try to log onto the trader or click a thread while not logged in I get an error message saying the trader is down and to check back later. I'm using windows 7 at home with the same version of fire fox and it works fine here. But I would rather waste time at the office.
I don't know a whole lot about computers just enough to be dangerous

[oneoldsap]

I've got the same software and security as you listed , no problems . Do you have Java , you need to be cookies enabled.

[red maples]

posiblity of it being blocked? check your firwalls list maybe, my wife has had those issues.

[Dill]

Ah Java, that's probably the key. I have to run Java 5.0 for an insurance application. But I think I disabled it last week.

[Amber Gold]

I run 7 at work and have no issues, but I use explorer and chrome.

[maple flats]

I use windows 7 with AVG antivirus, no issues. Check it out, there is some little stupid thing causing the issue.

[Dill]

Okay this is starting to drive me nuts. I downloaded Java today. But I'm still not getting in. I can get to the main page but once I click on a thread any thread I get this.
10/11/11 6:26 PM EST ::

MapleTrader.com is currently off-line. We hope to be back on-line soon.

Thanks for your patience.



Then I can get an error saying I'm in a test forum. Oddly enough I'm getting this on all 3 computers at the office. And no we don't block any sites.

[Waynehere]

Hi Dill,

While in your browser, assumin you are using IE 8 or 9, go to tools, internet options, delete button in the middle of the general tab, check everything except for the top option of "Preserve favorites website data". That is where your problems lies I beleieve. I had the same issue while they were switching over to the non-testing site.

Good luck.

Wayne

[Dill]

Wahooo! Your right just killed cookies and followed your advice, for the first time in months I can waste time on the trader again! Thanks.

[Waynehere]

Cool..

Now, where do I send my bill????? :cool:

[Cardigan99]

Wayne, Thanks for that. I was having withdrawals. Dill's got me covered. Send the bill to him.